Product Development & piloting

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What technologies should I be piloting, and how?

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How do I select the right vendors and minimize risks during operations?

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How do I move from piloting to implemantation?

UrbanSense’s Product Development & Piloting service involves implementing a small-scale, preliminary version of a proposed solution to evaluate vendor options, feasibility, performance, and potential impact before a full-scale rollout. This approach allows organizations to test and refine innovations in controlled environments, ensuring that the final product aligns with user needs and organizational goals.

OUR APPROACH

Innovating spaces with CUTTING-EDGE technologies

We use an iterative, hands-on methodology that blends technical expertise with user-centric design. By focusing on precise requirements, efficient vendor evaluations, and measurable outcomes, we deliver pilot projects that seamlessly scale into impactful, real-world applications.

Detailed needs assessment, feature definition and user story creation for recommended.

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Product Definition

Define process flows, tech/user touchpoints, breakpoints and future state.

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Requirements

Define need-to-have vs. nice-to-have functional, technical and organizational outcomes.

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Process Analysis

Develop a vendor evaluation and selection process.

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Build Out

Create key performance indicators (KPIs) and a dashboard for tracking.

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KPI/Dashboard Development

CLIENT SUCCESS STORIES

OUR WORK

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Hudson Yards Playbook

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NYC Proptech Pilot

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WMATA Digital Signage Expansion

WHY IT MATTERS

The Value of Testing Urban Technology Early

Implementing product piloting is crucial for organizations aiming to innovate effectively while managing risks and resources.

       30%       

Cities and organizations that conduct thorough pilot testing of new urban mobility solutions (e.g., autonomous vehicles, micro-mobility) have reported a 30% decrease in safety-related incidents during initial rollouts.

Transportation Research Board study on pilot deployments, 2024

      2.5X      

Companies that pilot digital innovations are 2.5x more likely to scale them successfully..

PwC, Digital Product Development Report, 2025

       85%       

of executives believe that innovation is extremely important for driving growth.

PwC Global Innovation Survey, 2024

HOW IT HELPS

Benefits of Product Development & Piloting

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Ensure product-market fit with detailed needs assessments and feature prioritization.

Minimize risks through iterative product builds in controlled, low-risk environments.

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Make data-driven decisions with customized KPIs and real-time dashboard insights.

Improve user experience by defining streamlined process flows and tech touchpoints.


discover more of Our Services

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Operations & Change Management

Service delivery redesign and organizational change management for the public and private sector.

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Community engagement

In-depth user research, workshops, and surveys to co-create meaningful, user-driven solutions.

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Project Management

Efficient management and implementation of projects from ideation to execution, ensuring on-time, on-budget delivery.


Want to bring your ideas to life with tested and scalable solutions?

Contact UrbanSense to discuss how we can help you achieve your goals.

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