community engagement
How do I know what business, user and technical needs are most critical to address?
How do I engage with key stakeholders to earn trust, gain buy-in and develop the right recommendations?
What will be the long-term impacts of our actions on key communities?
UrbanSense’s Community Engagement service goes beyond traditional outreach to integrate local knowledge into the design and delivery of urban solutions. By establishing authentic dialogue early on, we help clients create more responsive, inclusive environments that resonate with those they serve.
OUR APPROACH
Fostering meaningful connections through inclusive research and design
We prioritize inclusivity and collaboration by conducting comprehensive user research, facilitating interactive workshops, and deploying tailored surveys. This approach ensures every stakeholder voice is heard, enabling solutions that are not only innovative but also meaningful and sustainable.
Conduct interviews, focus groups, and surveys to understand user needs and expectations.
User Research
Facilitate participatory sessions to align goals and generate innovative ideas.
Feedback Loops
Establish iterative mechanisms to involve stakeholders and build trust.
Workshops and Co-Creation
Test ideas with pop-ups, pilot programs, and interactive exhibits.
Public Engagement
Partner with local leaders and organizations to amplify efforts.
Stakeholder Collaboration
OUR WORK
client success stories
Reducing Fare Evasion in the NYC Subway
Feasibility Assessment for Nihonbashi, Tokyo
Visitor Engagement & Outreach
WHY IT MATTERS
Why Inclusive Community Engagement Is Critical to Trust and Urban Success
As cities become more complex and diverse, inclusive community engagement is no longer optional—it’s essential.
74%
of citizens say that feeling heard by their local government directly influences their trust in institutions.
OECD Trust Survey, 2022
15%
Companies that effectively manage customer experience can achieve a 15% increase in sales conversion.
McKinsey & Co, 2022
20%
increase in resident participation in local initiatives in cities that implemented data-driven community engagement strategies.
World Economic Forum, 2023
HOW IT HELPS
Benefits of Community Engagement
Co-create solutions that directly address community needs and priorities.
Strengthen trust and transparency by involving stakeholders at every stage.
Drive better outcomes by leveraging community insights.
Build consensus through inclusive workshops, surveys, and participatory design methods.
discover more of Our Services
Digital master planning
Tactical plans for digital investments in public spaces, from infrastructure to user applications.
Policy research & analysis
Best practices, market insights, and data analysis to inform decisions and avoid common pitfalls.
Product Development & Piloting
Collaboration on vendor selection, prototyping, and deployment of modern building and operational systems and public realm technologies.
Let’s Engage Your Community Together
Learn more about how we can support your project. Contact UrbanSense.
